Our Loan Process


STEP 1: Initial Consultation

This initial consultation covers

  • How long you plan on living in the home
  • How much down payment you will need
  • How much you want your monthly payments to be

STEP 2: Pre-Qualification

Getting pre-qualified simplifies the home-buying process from the start.

  • Helps you determine how much home you can afford before you start shopping for homes
  • Lets sellers know you’re serious about purchasing a home

STEP 3: Processing

After you have completed a loan application, your loan file is submitted to the loan processor.

  • The processor reviews your file and orders your property appraisal.
  • Depending on your situation, the processor may need additional documentation during this step.
  • Once your loan file is completed, the processor submits it to underwriting for approval.

STEP 4: Underwriting

The underwriter reviews your loan file to ensure all guidelines are met for the specific loan program and issues a loan decision.

Once your mortgage has been approved and all conditions have been cleared, your loan is moved to “Clear to Close” status.


STEP 5: Pre-Closing

You will receive a loan commitment letter that contains details of your loan, including:

  • Rate
  • Amount
  • Term
  • Outstanding conditions that need to be addressed before the file is sent to closing

Once everything is cleared by the underwriter, our closing department will complete your final documents.

STEP 6: Closing

During closing, you will sign a variety of final documents. Be sure to bring:

  • Photo ID
  • Proper form of payment to cover down payment, closing costs, prepaid interest, taxes, insurance or any additional costs

Congrats! You are now a homeowner!


Monument Square Mortgage
a dba of Town Square Mortgage & Investments, LLC

17300 Dallas Parkway Suite 1030 Dallas, TX. 75248

Phone: (469) 352-9590

Copyright© 2022. All Rights Reserved. Equal Housing Lender. Town Square Mortgage & Investments, LLC. DBA Monument Square Mortgage. NMLS 144975. 17300 Dallas Parkway, Ste. 1030, Dallas, TX 75248. 972-292-7600. Licensed by the Texas Department of Savings and Mortgage Lending, SML Mortgage Banker Registration. Expires 12/31/22. Colorado Mortgage Company Registration, regulated by the Division of Real Estate. Expires 12/31/22. Licensed by the Florida Office of Financial Regulation, Mortgage Lender Servicer License # MLD1309. Expires 12/31/22. Licensed by the Oklahoma Department of Consumer Credit, Mortgage Lender License # ML011816 & # ML011996. Expiration Date 12/31/2022. Licensed by the Nevada Division of Mortgage Lending, Mortgage Broker License #4948, Expiration Date 12/31/2022 Supplemental Servicer License #4949 Expiration Date 12/31/2022. California-Licensed by Dept. of Business Oversight, under the CA Residential Mortgage Lending Act and Finance Expiration Date:12/31/2022. New Mexico Mortgage Loan Company License Expiration Date:12/31/2022. Licensed by the Office of Lieutenant Governor's Office Division of Banking and Insurance, Phone: (340) 774-7166 Expiration Date 12/31/2022. www.tsmlending.com. nmlsconsumeraccess.org.